Delivery & Shipping Policy

Thank you for shopping with Fashion Aura Box. We are committed to delivering your orders safely and on time. Please read our Delivery & Shipping Policy carefully.

1. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During sales, festive seasons, or promotional events, processing times may be slightly longer.

2. Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

  • Free Shipping may be available on eligible orders, as announced on our website.

  • If applicable, shipping charges will be displayed at checkout before payment is completed.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and courier details. You can use the tracking information to monitor your shipment.

5. Delivery Attempts

Our courier partner will attempt delivery at the shipping address provided during checkout.

If delivery cannot be completed because:

  • The address is incorrect or incomplete,

  • The recipient is unavailable, or

  • The package is refused,

the order may be returned to us. Additional shipping charges may apply for re-delivery.

6. Address Changes

Please ensure your shipping address and contact details are correct before placing your order.

Address changes may only be possible before your order has been dispatched.

7. Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to:

  • Bad weather

  • Natural disasters

  • Public holidays

  • High order volumes

  • Courier service disruptions

  • Government restrictions or other events beyond our control

We appreciate your patience in such situations.

8. Damaged Packages

If your package appears damaged at the time of delivery:

  • Check the package before accepting it.

  • If possible, take photos of the package and product.

  • Contact our customer support within 48 hours of delivery.

We will review your request and provide an appropriate resolution.

9. International Shipping

Currently, Fashion Aura Box ships within India only, unless otherwise stated on our website.

10. Contact Us

For any questions regarding shipping or delivery, please contact us.